Refund & Cancellation Policy

Last Updated: August 2026

Please read our Refund and Cancellation Policy carefully before placing a bid on BOLI (https://bolii.netlify.app).

1. Nature of the Digital Service

BOLI is an instant digital advertising service. When you place a bid and complete payment, your company name, website link, and bid amount are published immediately (within 5 seconds) to the live crown, ticker, and permanent leaderboard ledger across the internet.

2. Non-Refundable Policy

Due to the instant, irreversible digital delivery and competitive nature of real-time bidding:

Completed Bids: Once a payment is confirmed and your entry is published to the live leaderboard, the transaction is final and strictly non-refundable.
Outbidding: Another founder outbidding you later is the core dynamic of the game and does not entitle you to a refund. Your placement remains permanently logged on the historical ladder.

3. Failed or Erroneous Transactions

If money was debited from your bank account/UPI but your bid was not reflected on the board due to a network error:

Automatic Razorpay Reversal: Razorpay's automated gateway system will detect the unmatched transaction and automatically initiate a refund to your original payment source within 3 to 5 business days.
Manual Claim: If you do not see a refund within 5 business days, please email us with your Razorpay Payment ID at digitalplus077@gmail.com, and we will manually credit your placement or initiate an immediate refund.

4. Cancellation of Orders

Because bidding occurs instantaneously upon payment confirmation, orders cannot be cancelled once processed.

5. Contact Support

For refund or transaction support, please reach out to: digitalplus077@gmail.com.